Privacy Policy

1. Scope

This Privacy Policy applies to the Search mobile application ("Search"), imgsearch.app, and related support communications. It does not apply to independent websites, search-result pages, or third-party services that you open from results.

2. Information we process

Search does not require you to create an account. Depending on how you use the app, we may process:

• Images and search inputs. Photos, screenshots, crops, or image URLs you choose to search, together with the temporary image-derived data needed to perform the request.
• Search and visual-answer results. Matching pages, similar images, labels, descriptions, confidence signals, and other automated results returned for your request. Search history and results may be stored locally on your device, but we do not store them on our backend for profiling or people-search records.
• Technical and service data. We create a pseudonymous installation identifier and process app version, device and operating-system information, language, time zone, network information such as IP address and approximate region, request timestamps, search status, result counts, performance information, error codes, credit state, and fraud or security signals. We use this data to operate the service, enforce usage limits, prevent abuse, diagnose failures, and measure reliability. It is not used to identify a person shown in an image or to build a person profile.
• App analytics. Amplitude may receive app launches, onboarding steps, taps, feature usage, session information, app version, device model, operating-system version, language, approximate region derived from network information, search type and outcome, result counts, timing, and non-content error codes. Purchase-flow events may include product or offering identifiers, price, currency, trial availability, and whether a purchase completed, was cancelled, or failed. We do not send submitted images, image URLs, search contents, visual-answer text, or search results to Amplitude, and analytics are not tied to your name or email.
• Subscription status. RevenueCat and Apple process the anonymous app user ID, product, entitlement, and transaction identifiers needed to confirm, renew, and restore access. Apple processes payment details; we do not receive your full card information or Apple Account password.
• Referral and deep-link data. If you open or share an invite link, we and ChottuLink may process the link, invite code, attribution metadata, and redemption status needed to operate the referral feature.
• Support information. Your email address and the content of messages you send us.

We do not require access to your entire photo library when platform controls allow you to select individual images.

3. Image processing

Before a search begins, the app performs its person-focused image eligibility check on your device. If the image is eligible and you start a search or request a visual answer, the selected image is transmitted securely to our service and the providers described below only to complete that request.

Our backend holds the image temporarily in Cloudflare R2 and deletes the temporary object after processing finishes, typically within about 15 seconds. We do not intentionally retain submitted images on our backend after the request.

We do not use submitted images to train models, build an image database, build identity profiles, compile personal information about people, or sell data. Search and visual-answer quality depends on third-party providers and publicly available sources, so results may be incomplete or inaccurate.

4. How we use information

• Perform reverse-image searches and return relevant results.
• Provide visual context about objects, places, artwork, products, and other non-person image content.
• Confirm subscriptions, renew access, and restore purchases.
• Operate credits and referrals, measure aggregate feature usage, diagnose failures, prevent abuse, and improve reliability.
• Respond to support requests and meet legal obligations.

5. People, faces, and biometrics

Search is designed for reverse-image search and visual discovery. It is not designed or marketed for biometric identification, face recognition, person search, identity profiling, or surveillance.

We do not create faceprints, facial geometry templates, face embeddings, biometric identifiers, private databases of people, or personal profiles from search results or public sources.

If a face or person is the primary subject of an image, Search stops the request and does not run a reverse-image search, query search providers, return identity matches, or produce a person profile. The app asks the user to choose an image focused on a non-person subject.

This safety check only determines whether an image is eligible for non-person visual search. It does not identify the person, create biometric templates, or retain a faceprint. An image that includes a person incidentally may still be processed when the clear primary subject is an object, product, item of clothing, place, artwork, animal, or other non-person content.

Do not use Search to identify, track, harass, surveil, or make sensitive decisions about an individual.

6. Service providers

We share information only as needed to operate Search. Cloudflare R2 temporarily hosts a submitted image while a request is processed. Railway hosts our application service and may process request and operational data.

SerpApi receives a temporary image URL to request visual matches from Yandex Images and, when enabled, Google Lens. xAI receives a temporary image URL and limited request context to provide automated identification and visual answers about non-person subjects. These providers receive the image only when you request the corresponding feature.

Amplitude helps us understand aggregate product usage. RevenueCat and Apple help us manage subscriptions and distribution. ChottuLink supports invite links and referral attribution. Support providers may process the information you send when you contact us.

We require service providers that process user data for us to protect it consistently with this policy and applicable privacy requirements. Search results may link to independent websites whose content, terms, and privacy practices we do not control.

7. Retention

Our backend retains submitted images only while completing a request and deletes the temporary object after processing, typically within about 15 seconds. We do not intentionally retain submitted images for training, advertising, identity profiling, people search, or a searchable image database. Third-party providers may process temporary copies under their own retention and security policies.

Search history and results may be stored locally on your device so you can review recent activity. Local history is not stored on our backend and can be cleared by you in the app or by deleting the app.

Pseudonymous installation, credit, referral, search-operation, analytics, and diagnostic records are kept for product operation, measurement, reliability, fraud prevention, and security for as long as reasonably needed for those purposes, then deleted or de-identified. These records do not contain the submitted image or a copy of your local search history. Subscription records are retained as needed to manage entitlements, transactions, refunds, fraud prevention, and legal obligations. Support messages are kept while needed to respond and maintain support records.

8. Your choices and rights

You can choose which images to submit, limit photo access through device settings, clear local search history in the app, cancel a subscription through your Apple Account settings, and contact us about access, correction, deletion, objection, or consent-withdrawal rights that apply to you.

We may need to verify your request and may retain limited information where required by law, for security, or to complete a transaction.

9. Children

Search is not directed to children under 13, or the minimum age required by applicable law to consent to data processing. We do not knowingly collect personal information from children without appropriate authorization.

10. Security and international processing

We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security. Information may be processed in regions other than where you live, subject to appropriate protections where required.

11. Changes and contact

We may update this policy as the product or law changes. We will update the date above and provide additional notice when appropriate. Questions or privacy requests can be sent to support@imgsearch.app.